Política de reembolso

We want you to love your Reminere roller. If something isn't right, contact us at contact@reminere.com within 30 days of receiving your order and we'll help.

Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, email us within 30 days of delivery with your order number and a photo of the item. We'll send a free replacement or issue a full refund. You won't need to send the item back.

Changed your mind?
You can request a return within 30 days of delivery for unused items in their original packaging. Contact us first and we'll send you the return instructions. Return shipping costs are the customer's responsibility. Once we receive and check the item, we'll refund the purchase price to your original payment method within 5-10 business days.

Lost or late orders
If your tracking shows no movement for 15 business days, or your order hasn't arrived within 30 days of purchase, contact us and we'll send a replacement or refund your order.

Questions? Email contact@reminere.com.